At Prime Catering Repairs, we respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What We Collect
We may collect personal information such as:
• Your name, phone number and email address
• Your business name and address
• Job and service details
• Billing and payment information
• Any other details you choose to provide
3. How We Collect It
We collect personal information when you:
• Call, email, or contact us via our website
• Submit a quote or service request
• Communicate with our technicians or admin team
4. Why We Collect It
We use your information to:
• Provide quotes and deliver services
• Respond to your enquiries
• Manage invoicing and payments
• Meet our legal obligations
• Improve our customer service
5. Disclosure of Information
Your information is kept confidential. It may be shared only with:
• Our team and trusted service providers
• Payment processors (for billing purposes)
• Government bodies if legally required
We do not sell or rent your information.
6. Security
We take reasonable steps to protect your data through secure systems and safeguards. If no longer needed, information is securely destroyed or de-identified.
7. Website and Cookies
Our website may use cookies to improve your experience. These can be turned off in your browser settings.
8. Access and Corrections
You can request access to or correction of your personal information at any time by contacting us directly.
9. Complaints
If you believe your privacy has been breached, please contact us and we will investigate. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
10. Contact Us
Prime Catering Repairs
Website: https://www.primecateringrepairs.com/
Email: https://www.primecateringrepairs.com/contacts/
Service area: Sydney CBD + 50km
